New 911 System Installed Today
City-Times Staff
The Portage County Sheriff’s Office today will switch to a new 911 system.
Callers should not notice any difference when they call for help, but Deputy Chief Dan Kontos says the new system was needed to replaced the “antiquated and unreliable” implements in place under the current system.
Kontos said the new system, which is manufactured by Cassidian, is state-of-the-art with failsafe redundancies that come standard of a 21st- century system.
“It has the ability to geographically separate the two serves so that a major catastrophe cannot bring the entire system down,” he said in a statement.
The new 911 system went live at 11 AM Wednesday.
“While we hope that you don’t have to call 911, rest assured that if you do, we are using the latest in technology to answer your call for help,” Kontos said.